Client: Transport for NSW

Project: Transport Management Centre (TMC) l Joint Operations Centre (JOC)

Role: Client-side Project Manager

Completed: June 2018

Project Brief:

Refurbish the Joint Operations Centre facilities to provide a more efficient, modern and user-friendly space. TMC essentially required a full upgrade of the critical Audio-Visual systems that manages planned and emergency events throughout Sydney. The requirement was to integrate all the AV systems: Video conferencing, smartboards, speakers, TVs and video walls into the fitout but also required full design development and implementation of custom code software to enable full automation of the space and control of TfNSW CCTV’s cameras throughout NSW by portable tablet control.

Project Outcomes:

  • Developed and integrated custom code software and associated equipment into the fitout works.
  • Managed scope creep and eliminated cost overrun by developing a robust business plan and client requirement documentation to thoroughly scope the highly technical requirements.
  • Successfully integrated multiple stakeholders, operational systems, IT service providers, specialist consultants and contractors.
  • Completed in time for the Control room to manage VIVID 2018 on time and within budget.


Project Reference:

Director of Operations l Transport Management Centre l Transport for NSW.

TfNSW – Transport Management Centre
Transport Management Centre
Client-side Project Management
6 Months Project Approval to Handover