Frequently Asked Questions

What is the first Step in the process, what do we need to do?

We will provide you with a budget, program and space plan before you appoint us, this is a preliminary project plan that we fine tune during the design process.

How can you guarantee your the project value will not increase?

As we design your office fitout, we intimately know all the details and we accurately account for all project activities in a line by line format so there are no surprises at the end of the project.

How do you effectively communicate your design concepts?

We use Computer Generated Images, concept boards with finishes and space plans to effectively give you the look and feel of our concept.

How do we appoint you?

We have Client Services Agreements, Design Contracts and Constructions Contracts

Can you calculate how much space we need?

We analyse your requirements such as: how many offices, workstations, utilities, kitchens, comms rooms, working groups, your special requests and provide you with a report.

How are you different?

We are the only company on the market to offer a complete full service solution from lease negotiation to occupation. You benefit because we take a holistic view of your project.

How do you charge for services?

Our fees are bespoke for each contract and negotiated.

What are your benefits as opposed to the others?

Professional advice, transparent cost of works, multi award winners, in-house value engineered solutions 

Can you do the fitout within our budget?

Yes, we provide you with a transparent cost of works and we have the building knowledge to value engineer the design to suit your budget.

Can you complete the works by our target date?

We have been in operation since 2002 and every single project we have undertaken has been completed within the nominated timeframe. We continue to work with this approach.

What is your guarantee our new office fitout will be of high standard?

Whatever your budget requirement we provide high quality workmanship and as such we provide a lease term guarantee to rectify any faulty workmanship free of charge. We consider product guarantees during product selection and advise you prior to making a decision.

Do we need council approval for our office fitout?

Yes, under the Environmental Planning and Assessment Act you are required to obtain council approval to occupy your new business premises. Under normal conditions most commercial office approvals are approved efficiently with little effect on the overall timeline of the office fitout. We manage this process by initially obtaining the Complying Development Certificate (CDC) then finally obtaining the Occupation Certificate (OC) prior to your relocation.

Is your fee included in the fitout cost?

We itemise our fee alongside all other costs you will be paying for your office fitout.

Do you manage the IT component?

We work with your in-house IT team or your external consultants & service providers to establish your IT requirements. We manage the cabling works and integrate your service providers into the construction program to ensure your ITC is up and running for cut over.

How can you save us money?

We can drive rentals down, maximise your incentives and structure lease terms to suit your business.

How do you charge for your services?

We charge a small fee.  

Can you help us find a new premises?

Yes we undertake a needs analysis and prepare a Request for Proposal to be sent to the leasing market, we shortlist the responses and provide the best solutions for you.

When is the best time to get involved?

Any time pre lease signing.

If we have a good relation with the building owner how can you help us?

We are your advocate and we negotiate on your behalf to get you the best deal on your commercial property, we are professional and represent your best interests.

We have found a premises and just want the best deal - can you help?

Yes, see our services page.

How long does the process usually take?

3 to 9 months depending on many contributing factors such as finding the right premises, size, terms and conveyancing.

We have found premises and have a Heads of Agreement, can you still help us?

Yes we can re negotiate terms for you pre lease.